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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bret L.

April 19, 2023

5  out of  5
rating by Bret L.
"Justin is not only friendly and helpful but he goes out of his way to serve what your needs are without trying to upsell you or add unnecessary things to pad his pocket. If Farmers or All State or another big company keeps raising rates on you, give Justin a shot at earning your business. Legitimately good dude."
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Whitney L

April 8, 2023

5  out of  5
rating by Whitney L
"Love State Farm! Not just their insurance, but their staff. Tanetta is incredible! She is personable, super friendly, very helpful and genuinely cares. Whenever I call, she’s an absolute pleasure! She is a star at her job! She deserves a mega raise!"
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Jerry Ladovsky

February 12, 2023

5  out of  5
rating by Jerry Ladovsky
"Nice guy, administrative staff is awesome!"
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Kaci B

September 23, 2022

5  out of  5
rating by Kaci B
"Tanetta is the best, she makes everything so easy."
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Molly Arnold

February 22, 2021

5  out of  5
rating by Molly Arnold
"My experience with Justin and his team has been great thus far! He and Tanetta provided fast quotes for my various insurance needs and connected me with trusted surveyors (who also had the most affordable quotes) in the area for the next phase of my project. I connected with them as a first time home buyer, and they took the time to explain to me the various policies and their premiums/coverages without ever trying to upsell me. Highly recommend!

Update: Justin jumped through all kinds of hoops to get my complicated flood insurance squared away in time for our accelerated closing date, all while struggling with week long power outages in the area. He and Tanetta are incredible!"
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Josephwbeal

October 12, 2020

5  out of  5
rating by Josephwbeal
"I've been with State Farm for 20 years and they have always done a fantastic job with my policies. Tanetta is amazing and makes the whole process easy for me. Never pressures to raise my insurance, and goes the extra mile to find ways to make my coverage even better. Hello there $0 glass deducible! Thanks Tanetta, you rock."
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Mike Cunningham

August 15, 2020

5  out of  5
rating by Mike Cunningham
"Great company"
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Patrick Means

March 6, 2020

5  out of  5
rating by Patrick Means
"Tanetta is AMAZING. Super fast, so beautifully friendly, and professional. It doesn't feel like I'm dealing with an insurance company here, just real people."
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Derrion Hall

March 4, 2020

5  out of  5
rating by Derrion Hall
"Justin Kruse and his team are amazing people. They are truly there to help! I just switched to State Farm and I'm so thankful it was with Justin Kruse. Thank you guys !"
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Chris Campbell

March 3, 2020

5  out of  5
rating by Chris Campbell
"Working with Tanetta was excellent, I experienced prompt replies, it was smooth and simple working with her, makes life easy and saves me time."
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Tutu Joli

January 17, 2019

5  out of  5
rating by Tutu Joli
"I’ve worked with this office for 5 years now, and they are personable, helpful, and proactive! They make sure the best price is applied on all of my insurances without me having to worry or ask. Cassandra and her team are doing a 5 star job! Thank you
-Elena"
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Cassi Harris

January 12, 2017

5  out of  5
rating by Cassi Harris
"Justin's staff is friendly and efficient. The new location is easy to find and convenient. Contact Justin's office for your insurance needs and you will be well taken care of! :)"
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Ryan Jacobs

July 11, 2012

2  out of  5
rating by Ryan Jacobs
"On Thursday the 5th of july I was returning home from a vacation on hwy 20 east of bend. At just about 10:00pm I hit a cow standing broadside in the middle of my lane. Both air bags deployed. The pickup truck was finished. The following morning I called Chris at his office and left a message at about 7:30am. Today is July 11th and i still have not heard from him. I dealt with the towing, finding a room to stay for the night, called the collision center and the claims department to figure out that my pickup was totaled. The message I left Chris on the phone was that I just had some question's on how these things process. This was my first accident. This morning I called Chris again and left a message to call me back and still no word. I drove over and talked with someone in the office about taking the pickup truck off of my policy. What kind of "AGENT" is that."